AI Collection Service
Not SaaS. You give us cases. We collect.
Developed technologies beyond Gen AI.
Cases per day
(DPD ≤ 30)
Recovery rate increase
Collection cost reduced
*pp = percentage points
CollectX's solution was super helpful. Wish we engaged them sooner!— Benny, Head of Collections
Definition of seat: the equivalent work of one human collector.
If collected amount is verifiable, we can also price by recovery amount.
Customer Service Bot
You give us your SOP, API, and some historical queries. We can setup the bot quickly!
We can supplement AI with human customer service to handle your queries end-to-end.
Sessions per day
Response latency (was 24 hrs)
Accuracy
First contact resolution
CSAT increase (Indonesia)
Headcount saved
*pp = percentage points. CSAT increased for all countries & products. Most notable: +32pp in Indonesia.
†“Best Gen-AI Initiative – Fintech” award at the Global Retail Banking Innovation Awards 2025.